Woodland Wood Products

Return Policy

Everything in this shop is made to order in our Etna, Pennsylvania shop. Because each piece is built for your order, to your size and finish, we do not accept returns and orders cannot be cancelled once production has started.

Before you order

Check the dimensions, finish, and quantity on the product page and in your cart. If you are unsure whether a piece fits your room or your opening, or want a different size, fabric, laminate, or stain, ask us before you order. We would rather answer a question up front than build the wrong thing.

Damage in transit

Inspect your delivery before signing for it. If a piece arrives damaged, note the damage on the carrier's delivery receipt, keep the packaging, and contact us within 48 hours with photos. We will repair or replace the damaged piece.

Our mistake

If what arrives is not what you ordered, or has a defect in materials or workmanship, tell us within 14 days of delivery and we will make it right, at no cost to you.

Questions

Woodland Wood Products LLC, 75 Sycamore St, Etna, PA 15223 · (412) 784-8220 · pawoodlandproducts.com/contact